FAQ
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How much is shipping?
Good news! Shipping is a flat rate of $16.95 for New Yorkers, so load up your cart with all the cookies your heart desires. If all goes as planned and there are not flat tires along the way we'll have them at your door within 1- 2 business days. Check out the other shipping options as well.
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How Can I track my package?
Tracking will be sent automatically with UPS tracking numbers once your gifts have shipped.
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How do I place an Order?
Press GIVE ME THE COOKIES below. If you have any specific questions about an order please feel free to contact us!
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Can I add a gift message?
The answer is YES!
To make your gift extra special, we're happy to include a card with your personal message inside the box. Just let us know what you'd like to say when you place your order.
We want to make sending cookie gifts as easy and thoughtful as possible!
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Where Can I find a list of the Ingredients?
Click the button below! Please note: Our cookies are produced in a facility that also processes nuts.
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Is there a minimum online order fee?
Yes, to ensure we can bake and deliver your cookies with the utmost care, we have a minimum order value of $20 for online orders.
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How long do your cookies stay fresh?
We'd love to say they last forever, but honestly, we've never had any survive past day three. They're just too good!
If you are trying to save them for someone special, we would suggest moving them to the freezer after 7 days!
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Can I freeze or reheat the Cookies?
Freeze'em? You bet! Just give your Just Chippy’s cookies plenty of time to thaw before you dive in. We're known for our thick, hearty cookies, and we'd hate for anyone to have a 'chippy' situation with a tooth!
Want to enjoy your Just Chippy’s warm? Just a few seconds in the microwave, and you're good to go!"
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Can I customize an Order?
As a small business, we love to go the extra mile! Have a special request? Reach out, and we'll do our very best to make it happen.